Privacy Policy

At Gugan UPVC Interiors ("we", "our", "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or engage our interior design services.

1. Information We Collect

We collect information that is necessary to provide our services effectively. This may include:

• Personal Identification Information: Name, email address, phone number, and physical address.
• Project Details: Floor plans, site measurements, site photographs, and design preferences.
• Payment Information: Billing details and transaction history (Note: We do not store credit card or sensitive banking information directly; this is handled by secure payment gateways).
• Technical Data: IP address, browser type, and usage data when you visit our website.

2. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

• Processing and fulfilling your orders for UPVC interiors and furniture.
• Scheduling site visits, measurements, and installations.
• Communicating with you regarding project updates, quotes, and invoices.
• Providing warranty support and post-installation service.
• Improving our website and service offerings based on user feedback.

3. Information Sharing and Disclosure

We usually do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

However, we may share your data with trusted third parties to assist us in operating our business:

• Logistics Partners: To deliver materials to your site.
• Installation Teams: To perform the installation at your premises.
• Payment Processors: To facilitate secure payments.

We ensure these parties are contractually obligated to keep your information confidential and use it only for the specific services they provide to us.

4. Data Security

We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. We use secure servers and encryption where appropriate.

5. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of any incorrect or incomplete data.
• Request deletion of your personal data, subject to our legal obligations to retain transaction records for tax and warranty purposes.
• Opt-out of marketing communications at any time.

6. Cookies

Our website may use "cookies" to enhance the User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

7. Changes to This Privacy Policy

Gugan UPVC Interiors has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

8. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: